Everything very satisfactory as usual in terms of room, service, breakfast and facilities.
Ian
กุมภาพันธ์ 2567
The staff were great, very friendly and chatty. I can't fault them. The only issue we had was we asked reception to book a taxi for us at 6.45 as we were going to a surprise party. Taxi didn't turn up. It had been incorrectly booked for 7.15. As it was a surprise party we had to be there by 7. Another member of staff soon sorted it. Maybe check the details are correct with the guest to avoid issues. Other than this minor issue, the staff were great. We ate in Marco Piere Whites restaurant and were very disappointed, to say the least. Incredibly tough steak and very cold, I have my steak rare, but I have never been served a cold steak. I also don't mind firm vegetables, but I have never been served raw vegetables. We eat out quite a lot in restaurants, and I would rate this as the second worst steak I have been served.On the whole we did enjoy our stay. The room was exactly what we needed for our stay. Facilities were also very good. Excellent coffee in the bar.
Andrew
เมษายน 2568
One staff member went over & above totally - Andy ... We left some clothes in our wardrobe and I rung to inform you of this. Andy asked if we were going back for them , but we had already got home so said it would have to be another day as we lived across at Selby . Andy then said he was visiting relatives in the area and he would drop them off for us !! - now that is just amazing service - please nominate him for employee of the week if you have such an award or something similar !!! Thanks again Andy !
Carol
เมษายน 2568
Check in was quick and easy, the room was immaculate and very spacious, there was a beautiful bathroom with a large shower and plenty of towels and the bedroom came stocked with a TV kettle hair dryer iron and ironing board as well as tea coffee and hot chocolate. The gym was open 24 hours which is perfect for us on unusual sleep schedules. The reception is open 24 hours also meaning you can check in at your convenience
Mullarkey
พฤศจิกายน 2567
About 10 mins walk from Connexin theatre. We found the hotel to be clean and modern. The staff were excellent, attentive snd polite. The room exceeded our expectations and had a wonderful modern bathroom with double shower. The restaurant and Lexington bar were both high class and the breakfast was fab. The whole experience was positive and I would definitely stay again when visiting Hull.
Deborah
พฤศจิกายน 2567
Comfortable room, Good breakfast and dinner in steakhouse restaurant. helpful staff.
Dawn
กรกฎาคม 2567
Our third time here and the staff were superb as usual nothing was too much trouble ,we’ve never taken breakfast before , I’m glad we did as it was very nice , although there was some initial confusion that it was included in our package , we booked the Lexington bar on the 4th floor and it was really nice
Richard
ธันวาคม 2566
It’s exceptionally clean, staff were very helpful when there was a noise issue and helped me move rooms, complimentary cookie was welcomed, rooms very clean and spacious, delightful shower gel, free water and lovely bar area.
Elly
กรกฎาคม 2567
Location was great, as easy walk from hull arena where we were attending an event. Did wonder about road noice, as hotel is in a main road, but didn’t notice any. Staff were all professional and very friendly. Good choice of items, cold & hot, for breakfast. Having own secure car park was a bonus
Lynn
ตุลาคม 2567
As expected when booking for my business trip, this hotel lived up to all of my expectations. very clean, the room was spacious, the bed was super comfy and the staff were always available if required. My room was serviced each day, with fresh towels and cleaned. I would definitely stay here again, and I do visit hull for business often.
Justin
ธันวาคม 2567